We know sometimes things change and you may need to return an item. We are more than happy to accept returns of Apparel within 30 days if they are unused and in the same condition you received them in.
Unfortunately we cannot offer returns on crystals or jewellery due to the nature of these items and their delicacy.
We take absolute care in shipping them to you to ensure they arrive in good condition, and, as they have been cleansed and purified before being sent, we want to limit the amount of owners in contact with them.
Stones are natural minerals each beautiful and unique in pattern and crystalline composure; therefore no two crystals will ever be the same. The appearance can vary from the images shown and they may contain tiny fissures and pits. Please expect to find inclusions and beautiful markings within the crystal itself.
Our designs and crystal cuts are made to show the beauty of a crystalline structure rather than looking like glass. Returns and exchanges are not accepted based on crystal characteristics, or on change of mind.